We understand the unique challenges you face in running a home care agency. Ensuring your carers deliver quality care while managing finances, HR, and compliance isn’t easy. While automation is helpful, it’s not yet ready to replace human decision-making.
That’s why it’s crucial to equip your staff with care tech that helps them—and you—perform their roles to the best of their ability, keeping you informed in real-time and alerting you when something needs attention. This is where IQ:caremanager makes a difference.
Here, we will examine the benefits of home care software with a carer mobile app and how monitoring visits in real-time enables you to be more responsive and well-led, and your carers to be safer, more effective, and more caring.
Greater independence, fewer issues, and faster resolution
Our reliable & user-friendly mobile app gives carers instant access to everything they need. They can quickly and easily view visit details to understand where they need to be, when to be there and what they need to do and review previous visit notes, reducing their reliance on office support.
Confidence in reliability and fast issue response
Monitor time, attendance, and visit activity in real-time! With GPS lock, you can ensure caregivers arrive safely at the right location on time and complete tasks promptly. You’ll receive notifications for attendance issues, submitted incident reports, and attempts to clock out with incomplete tasks, enabling you to respond quickly.
Improved safety & more time for caring
Well-informed carers deliver services more accurately and efficiently, reducing the risk of errors and allowing more time to be caring. The voice-to-text feature enables carers to record visit notes hands-free, minimising the spread of infection and eliminating handwriting errors.
Audit ready, well-led & effective
Storing care notes digitally in one system ensures you’re always audit-ready and provides care coordinators with a holistic overview of care. Care managers can review notes and adapt care plans, ensuring accuracy and personalisation. As a result, care becomes more effective, well-managed, and compliant.
Maximise Customer satisfaction
Digital visit notes can be easily shared via the client and family portal, offering a comprehensive, real-time view of care. This fosters better leadership and personalised care plans and boosts client satisfaction by providing full transparency into care activities.
This means your carers have more time to focus on care, and you have more time to focus on growth.
Book a demo today, and we will show you how our app can transform your day-to-day operations.