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Care Scheduling & Rostering Software

Clear and timely communication is essential for successful rostering and scheduling due to the reactive nature of your clients' and employees' situations. IQ:caremanager enables you to create real-time schedules and cascade the information to your team within a matter of clicks, whether it be one-off visits or a scheduled series with a specific timeframe pattern. Our visits calendar provides a holistic view, enabling you to quickly adapt to changing circumstances as and when they happen, such as adjusting appointment times, assigning new carers, and more.

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Transform care with unmatched benefits

Once care plans have been made, allocating carers couldn't be simpler. IQ:caremanager allows you to plan and view your domiciliary care visit schedule on one easy-to-use screen. Book ad-hoc, recurring, or group activities, create a shift pattern, and quickly see any unallocated or problem visits. A 6-star rating system will match the best carer to a visit based on location, preferences, and skills.

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Planning

Precise and responsive schedules and care plans for your remote workforce are essential for every successful home care agency. Planning is often reactive to external changes, so IQ:caremanager enables users to update job schedules in bulk or replicate appointments in a few easy clicks. Push timetables and task lists directly to a carer's mobile app, giving them all the information they need to carry out the day's duties. Your business moves quickly, so we ensure your system keeps up 100% of the time.

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Create Rounds & Runs

IQ:caremanager has a built in rounds feature that enables you to group visits together based on a location or service. Not only does this consistency enhance care delivery and client comfort, but it also minimises travel time and mileage expenses.

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GPS clock in and out

Carers can clock in and out using our dedicated carer app, specifically designed for ease of use while out in your client homes. Our mobile app solution uses a GPS lock to ensure staff are in the right place at the right time and can be configured to your required level of distance accuracy. Alternatively, our freephone telephony system uses landline verification to ensure your employees are in the correct location.

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Real-time alerts

Manage your workforce in real-time. Your office staff can be alerted immediately when an employee is late or has missed a shift so they can respond quickly. Custom alerts can be sent to employees, notifying them of upcoming shifts or roster changes, all styled following your business's tone of voice. Each alert features time and location details, and the client or employee can be contacted directly from the message via email or text.

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Keeping your carers safe

Provide reassurance to lone workers. Use our real-time alert functionality to meet health and safety obligations and ensure that lone workers are safe, especially late at night or when visiting your clients in their homes. Our mobile app's GPS capabilities track lone workers' last known clocked-in location.

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Scheduling flexibility

Either use the client diary to set patterns or use our visits calendar. The visits calendar lets you see at a glance all the visits you have planned within a chosen period and bring to your attention the visits requiring attention. This view allows you to adapt quickly to changing circumstances, such as adjusting appointment times, assigning new carers, etc.

Explore Cutting-Edge Features of Care Management

Dive into our Care Management Solution’s advanced features designed for comprehensive, efficient, and secure care delivery. Enhance operations with our innovative tools tailored for home care excellence.

6 Star Rostering System

Incident Handling & Safeguarding

Payroll & Invoicing

NLW Compliance Reports

iOS and Android Carer App

Recruitment & Retention Tools

Contact Log & Mini-CRM

Real-Time Alerting

Remote Worker Safety

Client & Family Portal

Maximise efficiency, care, and security with Unique IQ

Partner with Unique IQ to transform your operation, saving valuable time and money while enhancing care quality. Our solutions empower you to concentrate on delivering exceptional care, free from administrative burdens. Enjoy peace of mind knowing our software secures and streamlines your processes, setting a new standard in care management efficiency and reliability.

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Allows businesses to focus on care

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Saves businesses money and time

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Offers businesses peace of mind

Explore more solutions to elevate your care

Broaden your capabilities with our range of solutions tailored for home care excellence. From Rostering & Scheduling to Compliance, discover tools designed to enhance every aspect of your care delivery.

eMAR

Improve safety with our streamlined electronic medication administration record system.

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Auditing & Compliance

Ensure the care you deliver is always compliant and audit ready.

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Finance

A suite of tools designed to help you calculate payroll, generate invoices and more!

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A customer-first approach

Superior Approach to Implementing New Home Care Software

With many years of experience in the home care sector, our team has successfully embedded our system for hundreds of home care agencies. We understand the pressures you face and the gravity of the decisions you have to make. Our dedicated, expert Customer Success Managers will guide you through the entire process from start to finish, accommodating your every need.

  • We keep you informed at every stage of the transition process, ensuring a smooth and stress-free experience.
  • Training that suits your needs—whether you prefer bite-sized sessions or full-day training, in-person or remote.
  • Integration with 3rd party systems to ensure effective communication with our platform.
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