Our Solutions

HR

Along with our home care features, IQ:caremanager also comes equipped with a range of powerful features to streamline all business operations. Our HR capabilities enable you to manage onboarding and offboarding, training, annual leave, and sick pay.

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Transform care with unmatched benefits

Along with our home care features, IQ:caremanager also comes equipped with a range of powerful features to streamline all business operations. Our HR capabilities enable you to manage onboarding and offboarding, training, annual leave, breaks, and sick pay. At the same time, our finance tools give you greater control over timesheet management, pay rates, payroll and mileage calculation, invoice generation, and expense claiming.

1

All of your staffing information is in one place

Maintain comprehensive profiles for carers, including qualifications, training details and availability, and carer background information and specialisms. By holding all information centrally, your team can efficiently manage your workforce's skills, schedules, and communication.

2

Monitor and manage important dates

Centrally tracking significant dates for your carers will result in deadlines never being missed, be it qualification renewals, DBS checks, appraisals, or one-to-ones. Tightly managing your HR responsibilities will ensure that your entire workforce will always be available to deliver the care your clients need.

3

Holiday and sickness

IQ:caremanager enables you to manage your team's holiday and sickness within the system avoiding the need to cross check with other systems when creating your rotas. This information feeds into a full suite of reports which can be segmented on an individual, team, entire workforce basis.

4

Manage capacity

Build pre-populated shift patterns for your team based on their availability, which ensures that shifts are not accidentally assigned to carers on their non-working days. Patterns can be repeated to suit your team's needs to save the same information being populated each week.

Explore Cutting-Edge Features of Care Management

Dive into our Care Management Solution’s advanced features designed for comprehensive, efficient, and secure care delivery. Enhance operations with our innovative tools tailored for home care excellence.

6 Star Rostering System

Incident Handling & Safeguarding

Payroll & Invoicing

NLW Compliance Reports

iOS and Android Carer App

Recruitment & Retention Tools

Contact Log & Mini-CRM

Real-Time Alerting

Remote Worker Safety

Client & Family Portal

Features Overview

Our Care Management Solution empowers agencies with a robust suite of tools, from advanced rostering to comprehensive incident management and beyond. Experience seamless payroll, invoicing, and compliance, alongside powerful recruitment and CRM capabilities. Ensure safety and satisfaction with real-time alerts, a dedicated carer app, and an inclusive client & family portal.

Maximise efficiency, care, and security with Unique IQ

Partner with Unique IQ to transform your operation, saving valuable time and money while enhancing care quality. Our solutions empower you to concentrate on delivering exceptional care, free from administrative burdens. Enjoy peace of mind knowing our software secures and streamlines your processes, setting a new standard in care management efficiency and reliability.

1

Allows businesses to focus on care

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Saves businesses money and time

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Offers businesses peace of mind


Explore more solutions to elevate your care

Broaden your capabilities with our range of solutions tailored for home care excellence. From Rostering & Scheduling to Compliance, discover tools designed to enhance every aspect of your care delivery.

Mobile App

Enable your carers to deliver outstanding care and record visit details in real-time.

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Client Portal

Keep clients and other authorised users up to date with completed visits, jobs and activities.

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Care Management

IQ:caremanager collects client details for a holistic view of care history, enabling you to create personalised care plans.

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Discover Efficiency Today: Schedule Your Demo Today

Interested Customers: Book a Meeting With Our Experts Today

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Exceptional Customer Service and Rapid Response Times

When you choose to work with Unique IQ, you can expect exceptional customer service with rapid response times and support systems available 24/7, 365 days a year, and we’re committed to providing fast and effective support.

  • In 2023, our average initial response time was under 10 minutes!
  • Our average response time for urgent out-of-hours queries was less than 30 minutes.
  • Our average resolution time is just 7 hours, with most issues resolved on the same day.

Are you tired of being unable to reach a reliable person for support? We’re here for you. Experience the difference with Unique IQ.

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